Basic
100 €
- E-mail Support
- Customer Portal registration requirements
- Phone support [8*5]
- Bug fixes
- Web meeting
- VT4You CRM configurations
- 28 Credits (7 hours) support time
- Response time (for critical problems) next working day (12 hod)
- Support from 8:00 to 17:00 CET, Monday to Friday.
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Silver
300 €
- E-mail Support
- Customer Portal registration requirements
- Phone support [8*5]
- Bug fixes
- Web meeting
- CRM migrácia
- VT4You CRM configurations
- 88 Credits (22 hours) support time
- Response time (for critical problems) next working day (6 hod)
- Support from 8:00 to 17:00 CET, Monday to Friday.
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Gold
600 €
- E-mail Support
- Customer Portal registration requirements
- Phone support [8*5]
- Bug fixes
- Web meeting
- CRM migrácia
- VT4You CRM configurations
- 184 Credits (46 hours) support time
- Response time (for critical problems) next working day (4 hod)
- Support from 8:00 to 17:00 CET, Monday to Friday.
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Platinum
900 €
- E-mail Support
- Customer Portal registration requirements
- Phone support [8*5]
- Bug fixes
- Web meeting
- CRM migrácia
- VT4You CRM configurations
- 300 Credits (75 hours) support time
- Response time (for critical problems) next working day (2 hod)
- Support from 8:00 to 17:00 CET, Monday to Friday.
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